Company · Contact
Contact us
Ask about access or send us a product, billing, privacy, or support question. Our registered business details and response times are on this page.
Never send passwords, OTPs, card numbers, CVVs, UPI PINs, or online-banking credentials.
Support inbox
You can also email us directly:
hello@invoise.app- One support channel for product, privacy, and payment help.
- Ordinary enquiries acknowledged within 2 business days.
- Unresolved matters escalate on the same email thread.
Registered business
- Legal name
- Kappa Alpha Ventures Private Limited
- Constitution
- Private Limited Company
- GSTIN
- 29AAHCK7889F1ZS
- Registered office
- No. 205, 3rd Cross, East of NGEF, Kasturi Nagar, BG-43, Bengaluru (Bangalore) Urban, Karnataka 560043, India
Payment and refund help
For a payment, cancellation, or refund request, include the account email, payment date, amount, and Razorpay payment or order reference. This lets us investigate without asking for sensitive credentials.
Never send passwords, OTPs, full card numbers, CVVs, UPI PINs, or internet-banking credentials. The applicable eligibility and timelines are in our Refund & Cancellation Policy.
Response and escalation
We aim to acknowledge ordinary support and policy enquiries within 2 business days. Refund decisions are ordinarily made within 5 business days after we receive the information needed to verify the request.
Privacy and grievance requests are handled within the period required by applicable law after any necessary identity verification. If a matter remains unresolved, reply to the existing email thread with "Escalation" in the subject so the full history stays together.